| Customer Snapshot: Henkel Canada |
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Customer: Henkel Canada Corporation, Adhesive Technologies Division
Products: Industrial adhesives and metal pretreatment products
Industry: automotive, steel mill industries, containers and packaging
Henkel made the business decision to consolidate their Winnipeg inventory with Fort when they obtained a 3rd party warehouse facility in Winnipeg in a corporate acquisition. Fort handles all their Western Canadian distribution needs out of their Winnipeg MB and Airdrie AB facilities. |
Customer Snapshot
Henkel Canada, a Division of Henkel, the well known worldwide brand, handles adhesives and metal pretreatment products for a wide variety of industries, including automotive, automotive parts, steel mill industries and containers and packaging. Henkel’s metal pre-treatment products are used in the automotive industry to coat metal prior to painting among other uses, while the well known Loctite® brand adhesives, sealants and chemical products are used in a wide variety of industries across the country.
Henkel began working with Fort over 10 years ago, and today makes weekly shipments out to our two Fort locations in Winnipeg MB and Airdrie AB to service their Western Canadian customer base. In 2009 they made the business decision to consolidate all Western Canadian stock at Fort in Winnipeg and Airdrie; as a result they closed down a 3rd party warehouse Henkel had acquired in an acquisition when their analysis showed that Fort could better meet their logistics, distribution and storage needs on both the cost and quality fronts. |
| Challenges |
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- Finding a reliable third party logistics partner to support Henkel’s logistics, storage and distribution needs for customers in Western Canada
- Finding a partner who could support their need for real time inventory management on site
- Providing safe and reliable storage for products that include highly flammable products
- Improve ability to respond to rush orders
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| Results |
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- Costs saved by closing down a 3rd party warehouse they’d obtained in an acquisition; consolidated all stock at Fort to serve all Western Canadian logistics and storage needs
- Gained real time inventory management with the installation of Henkel’s SAP terminals on site at Fort; reducing delays in processing inventory-related paperwork by up to 2 days
- Highly satisfied with product handling mechanisms;
- Highly satisfied with Fort’s ability to accommodate shortened delivery timelines
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“Fort is a strong partner for Henkel. Fort has been able to meet our logistics, storage and distribution needs so well that we made the business decision to consolidate all our inventory in Winnipeg with Fort. From a working perspective the team at Fort is a great team to work with; we enjoy a friendly relationship which we really appreciate while still getting the professional work done.”
Silvana Merlocco
CMA Materials Manager
Henkel Canada Corporation
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